Search

Browse our store

    Refund policy

    Right of withdrawal

    .

    You have the right to withdraw from this contract within fourteen days without giving any reason.

    .

    The withdrawal period is fourteen days, from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

    The withdrawal period is fourteen days, from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

    To exercise your right of withdrawal, you must notify us

    .

    Haeps GmbH & Co KG

    .

    Bockumer Weg 55

    D-59065 Hamm

    Email:mailto:info@haeps.de

    By means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

    .

    Consequences of withdrawal

    .

    If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

    .

    We may refuse to make a repayment until we have received the goods back or until you have provided proof, whichever is the earlier.

    You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

    .

    You bear the direct cost of returning the goods.

    Hereby I / we (*) revoke the contract concluded by me / us (*) for the purchase of the following goods (*)/ the provision of the following services (*)

    .